Conversational AI CX Automation

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Tech Mahindra has been a leader in the contact centre space and we have seen the landscape evolve from traditional set-ups to modern tech-driven ones. We are now taking contact centre capabilities to a whole new level with a unified Contact Center as a Service (CCaaS) suite that orchestrates technology offerings together coherently to enhance customer journeys making them productive, predictive, and personalized. Navixus, our holistic customer focused digital transformation BPS capability, collaborates with clients to deliver CCaaS, starting from conceptual design to successful implementation.

Navixus supports –

  • CCaaS Implementation Blueprints
  • Full Lifecycle CCaaS Implementations
  • CCaaS System Maintenance
  • CCaaS System Enhancements

 

Join us for the LIVE Tech Talk Session with Tech Mahindra leaders to explore how contact centres can enhance productivity, increase revenue generation, and orchestrate customer experience through modernized contact centre framework.

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